Customer Success Story: Enabling existing GRC teams towards AI risks

How our intervention helped enhance the capabilities of existing

GRC teams to handle AI nuances

Background

A leading IT services company partnered with us to navigate the complex landscape of AI risk management and support AI adoption within the business functions and products.

Challenges

• Meeting stringent data privacy and regulatory requirements across global markets

• Embedding ethical principles into AI product development and deployment

• Building customer confidence in AI solutions through transparent and trustworthy practices

• Elevating internal capabilities to align with evolving industry standards and increasing risk spectrum

Solution

We delivered a comprehensive, tailored support that included:

• In-depth responsible AI strategy workshops, balancing regulatory compliance and innovation goals

• Thorough analysis of AI solutions to assess ethical, social, and operational impacts

• Development of Risk and impact assessment processes, templates and demonstration of assessments to existing teams

• Actionable guidance and practical recommendations aligned with industry best practices

Outcomes

• Elevated internal expertise in responsible AI and ethical governance

• Established the organization as a benchmark for responsible, impactful AI solutions

• Strengthened customer trust through transparency and excellence

Conclusion

Through dedicated partnership, expert advice, and an unwavering commitment to excellence, we empowered the IT services company to deliver innovative, compliant, and ethical AI solutions by enabling their GRC teams on AI. Today, the organization stands as a model for those seeking to blend technological advancement with responsible governance—proving that collaboration and strategic guidance are key drivers of sustainable success.